About Dish Network Corporation

DISH Network believes entertainment (and news and sports) is a dish best served from the sky and over the internet. The company is the #2 provider of satellite-based pay-TV in the US (behind AT&T-owned DIRECTV), serving nearly 14 million household subscribers as well as hospitality, restaurants, retail, and other commercial accounts. Programming includes premium movies, on-demand video service, regional and specialty sports, local and international channels, and pay-per-view in addition to basic video programming. Its Sling TV offering provides streaming video over the internet. DISH also offers bundled voice and internet services through partnerships with voice and data communications providers. DISH generates all sales in the US.

Operations

DISH Network's revenue comes from its satellite and streaming pay-TV subscriptions. The satellite service relies on satellite dishes that are set up on customers' structures (homes and commercial buildings) to receive signals. The Sling streaming service is transmitted over the internet and is geared to consumers who don't subscribe to cable or satellite services. Sling branded pay-TV services consist of live streaming in versions for the domestic US, international, markets. The company counts about 14 million pay-TV subscribers, but doesn't break them down between satellite and streaming. Besides TV, DISH Network's pay-TV services include broadband internet and telephone service. It has about 580,000 subscribers to those services.

The company also owns spectrum licenses for wireless telephone service, but it has yet to offer anything. It has accumulated spectrum licenses since 2008 and intends to seek more.

Geographic Reach

While the satellite TV service is offered nationally (all revenue is generated in the US), DISH Network's voice and internet services are confined to a swath of the western US that includes Arizona, Colorado, New Mexico, the Dakotas, Oregon, and Washington. The company operates about a dozen call centers in the US.

Sales and Marketing

DISH Network gains new subscribers through third parties, including national retailers and telecommunications firms, local and regional electronics stores, and small satellite retailers, among other channels. Customer acquisition costs have continued to fall in recent years while average revenue per user has risen as has the company's churn rate (which measures customers adding and dropping service).

Financial Performance

DISH Network has produced steady, if unspectacular, revenue growth in the past few years and that continued in 2016, although with a barely registered gain. The company's revenue came in at just more than $15 billion, an increase of about $25 million from 2015. It continued to lose subscribers during the year, but had higher prices and higher average revenue per customer.

The company's net income soared 94% to $1.4 billion in 2016 from 2015. The company didn't spend to buy spectrum licenses in 2016 after spending more than $500 million for spectrum rights in 2015. It also had lower satellite and transmission costs and depreciation and amortization costs in 2016 compared to 2015.

Cash flow from operations rose to $2.8 billion in 2016 from $2.4 billion in 2015 from an increase in income adjusted to exclude non-cash charges for gain and losses on investments, depreciation and amortization expense, and impairment of long-lived assets.

Strategy

DISH Network has focused much of its attention on its Sling TV packages aimed at customers who have cut their subscription to cable and satellite TV services. The company expanded its Sling packages to offer consumers more choices: The Sling TV Blue service offers streaming over multiple devices while the original service, now Sling TV Orange, streams to one device. It is working on a cloud-based DVR system that enable Sling subscribers to record programs. First aimed at millennials, the company has expanded Sling's scope to target other groups of consumers interested in cutting the pay TV cord as well as other populations becoming more comfortable with technology.

For satellite subscribers, DISH Network introduced Flex Pack, a group of channels consumers bundle selectively for more choice at lower prices. The company also has worked to improve customer service with apps that allow customers to manage and track a DISH technician headed to their homes.

In early 2017, DISH Network swapped some assets with EchoStar that gave DISH greater control over Sling and satellite hardware and software development. The move allows DISH to integrate DISH and Sling customer experiences, which should include operating efficiencies.

DISH Network has been stockpiling wireless spectrum licenses, but has yet to deploy services such as phone service. The company has indicated it might roll out service at the 5G level, the next generation of wireless service that should enable faster and more powerful connections than the previous 3G and 4G levels now dominating the market. Another purpose for the spectrum stockpile could be to make DISH more attractive for acquisition by merger by another industry player in need of spectrum.

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Dish Network Corporation

9601 S Meridian Blvd
Englewood, CO 80112-5905
Phone: 1 (303) 723-1000
Fax: 1 (303) 723-1999

Stats

  • Employer Type: Public
  • Stock Symbol: DISH
  • Stock Exchange: NASDAQ
  • Chairman and CEO: Charles W. Ergen
  • Chairman and CEO: Charles W. Ergen
  • SVP and CFO: Steven E. Swain
  • 2016 Employees: 16,000

Major Office Locations

  • Englewood, CO

Other Locations

  • Pelham, AL
  • Jonesboro, AR
  • Gilbert, AZ
  • Phoenix, AZ
  • Tucson, AZ
  • Anaheim, CA
  • Fresno, CA
  • Glendale, CA
  • Hawthorne, CA
  • Hayward, CA
  • Novato, CA
  • Riverside, CA
  • Sacramento, CA
  • San Bernardino, CA
  • San Diego, CA
  • San Jose, CA
  • Santa Ana, CA
  • Stockton, CA
  • Torrance, CA
  • Denver, CO
  • Loveland, CO
  • Thornton, CO
  • Camden, DE
  • Fort Lauderdale, FL
  • Kissimmee, FL
  • New Smyrna Beach, FL
  • North Port, FL
  • Pembroke Pines, FL
  • Port Charlotte, FL
  • Sarasota, FL
  • Venice, FL
  • Weston, FL
  • Atlanta, GA
  • Carrollton, GA
  • Cleveland, GA
  • Columbus, GA
  • Milledgeville, GA
  • Meridian, ID
  • Indianapolis, IN
  • Lansing, MI
  • Wixom, MI
  • Duluth, MN
  • Henderson, MN
  • Joplin, MO
  • Kansas City, MO
  • Kirksville, MO
  • O Fallon, MO
  • Saint Charles, MO
  • Tupelo, MS
  • Fayetteville, NC
  • Greensboro, NC
  • Raleigh, NC
  • Casselton, ND
  • Thompson, ND
  • Lincoln, NE
  • Atlantic City, NJ
  • Plainfield, NJ
  • Totowa, NJ
  • Albuquerque, NM
  • Espanola, NM
  • Flushing, NY
  • Hilliard, OH
  • Mansfield, OH
  • Tulsa, OK
  • Portland, OR
  • Pittston, PA
  • Zelienople, PA
  • North Kingstown, RI
  • Providence, RI
  • Spartanburg, SC
  • Summerville, SC
  • Columbia, TN
  • Nashville, TN
  • Arlington, TX
  • Austin, TX
  • Conroe, TX
  • Dallas, TX
  • El Paso, TX
  • Harlingen, TX
  • Houston, TX
  • Laredo, TX
  • Longview, TX
  • Mesquite, TX
  • Midland, TX
  • Salt Lake City, UT
  • Christiansburg, VA
  • Harrisonburg, VA
  • Bellingham, WA
  • Bremerton, WA
  • Kent, WA
  • Lacey, WA
  • Sammamish, WA
  • Kenosha, WI
  • Milwaukee, WI
  • Bluefield, WV
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