About AMR Research, Inc.

You might not know IT, but Gartner does. The company helps clients understand the information technology (IT) industry and make informed decisions about IT products. It provides more than 10,800 client organizations with competitive analysis reports, industry overviews, market trend data, and product evaluation reports. Its Gartner Dataquest and other research services are made available through subscriptions, primarily to CIOs and other IT professionals. Gartner also offers technology and management consulting services, and it produces a number of conferences, seminars, and other events aimed at the technology sector.


Gartner operates through three primary business segments: research (73% of net sales), consulting (15%), and events (12%).

Geographic Reach

The company operates in about 90 countries. Canada and the US represent about 62% of its overall sales. The EMEA region contributes 26%, while other regions account for the remaining amount.

Sales and Marketing

The company has 60,000 clients, representing nearly 10,800 distinct organizations worldwide. It publishes tens of thousands of pages of original research annually, and its analysts answer 250,000 client inquiries every year.

Financial Performance

The company reported revenue of $2.1 billion in fiscal 2015, which was an increase of $141.6 million (or 7%) compared to its 2014 revenue. The relatively small increase was mainly due to a 10% increase in Gartner's research revenues.

Gartner's net income was $175.6 million in fiscal 2015, which was a decrease of $8.1 million (or 4%) compared to its fiscal 2014 net income. The decreased net income was mainly due to an increase in selling, general, and administrative expenses.

The company ended fiscal 2015 with $345.6 million in cash flow from operations. That was a decrease of $1.2 million compared to the company's cash levels at the end of fiscal 2014.


Gartner uses acquisitions to extend its geographic reach and penetrate fast-growing markets.

Mergers and Acquisitions

During 2016 the company increased its addressable market into supply chain and marketing through the acquisition of SCM World. The deal will help Gartner develop an expanded range of supply chain products and services to accelerate long-term growth globally.

In 2014 Gartner acquired Software Advice, a company based in Austin, Texas, that offers detailed reviews, comparisons, and research to assist organizations in finding software products that best fit their current and future needs.

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AMR Research, Inc.

125 Summer St Lbby 4
Boston, MA 02110-1612
Phone: 1 (617) 542-6600


  • Employer Type: Public
  • Pres: Robert L Franklin
  • Human Resources Intern: Suzannah Friscia
  • Managing Director of Customer Technology Services: Daniel Henry
  • Employees: 210

Major Office Locations

  • Boston, MA

Other Locations

  • Harpers Ferry, WV