The Boston Consulting Group, Inc.

The Boston Consulting Group, Inc. Company Profile

THE SCOOP 

Boston's best

The name may sound local, but The Boston Consulting Group's reach-and expertise-is anything but. With over 6,000 consultants in 81 offices in 45 countries, the firm ranks as one of America's Largest Private Companies, according to Forbes magazine. Clients typically include many of the world's 500 largest companies, but BCG also counts midsized businesses, nonprofit organizations and government agencies in North and South America, Asia, Europe, the Middle East and Australia among its clients. The firm's consultants-who have included notables such as Indra Nooyi, CEO of Pepsi; Jeff Immelt, CEO of General Electric; Jim Koch, founder, CEO and Brewmaster of Boston Beer Company; Sally Blount, dean of the Kellogg School of Management; Israeli Prime Minister Benjamin Netanyahu; and Grammy Award winner John Legend-are experts in a number of industries, including consumer goods, retail, financial services, industrial goods, social impact and nonprofit, energy, health care, insurance, technology, media, and telecom. 

The firm helps clients with a number of specific management needs within its broad functional practice areas, such as growth strategy development and execution; business portfolio management; mergers and acquisitions; postmerger integration; productivity and efficiency improvement; marketing and pricing; supply chain management; IT infrastructure; customer and supplier relationship management; sustainability; turnaround; and private equity, among other services.

 

The Henderson legacy

BCG was founded in 1963 by Bruce D. Henderson, a former Bible salesman and Harvard B-school dropout. Challenged by the CEO of The Boston Safe Deposit & Trust Company to form a consulting arm for the organization, Henderson responded with an aggressive strategy. While his first month's billings amounted to $500 and his office had a staff of just two by the end of his first year in business, Henderson's subsequent success is impossible to deny-and it was driven largely by expansion. In 1966, BCG became the first Western strategy consulting outfit in Japan, and a string of offices throughout Europe soon followed. By 1976, half of the firm's revenue was being generated outside the U.S.-a year after Henderson laid out a plan for employee stock ownership that saw the firm fully owned by BCGers in 1979. Such was Henderson's reputation within the business world that, following his death in 1992, no less a publication than the Financial Times wrote that "few people have had as much impact on international business in the second half of the twentieth century as the founder of The Boston Consulting Group." 

In 1998, BCG established the Strategy Institute, a sort of consulting think tank set up to apply insights from a variety of disciplines to the strategic challenges facing both business and society. Among the concepts developed by the firm over the years are the experience curve (which charts improvements in efficiency as experience is amassed), time-based competition (an approach that recognizes speed as an essential component of success), disease management (an approach to patient care that takes a more systemic view of quality and costs than traditional approaches), richness versus reach (the trade-off inherent in the economics of information), trading up and trading down (consumer spending phenomena) and globality (the post-globalization era in which everyone from everywhere competes for everything).

 

Not the stuff of fairytales

Perhaps the innovation that the firm is best known for, however, is its growth-share matrix. While a tool that utilizes images such as cows, stars and dogs might sound fanciful, the matrix is one serious piece of business methodology-and one that has become a core tool used by businesses the world over. A graphic representation of a firm's money flow, the growth-share matrix divides a company's assets into four categories-the three mentioned previously, plus question marks. While a full description of the methodology is available on BCG's website, the basic meaning of each category is as follows: a cow represents a "cash cow," a low-growth, high-market share pursuit (generally the bread and butter of any business); a star is an enterprise that both uses and generates a lot of money, usually on the way to achieving cow status; a dog tends to be labor-intensive but provides little return on investment; and question marks are to be avoided at all costs-basically representing money pits that absorb resources but produce little revenue.

 

Falling in line

While many of BCG's consultants come from some of the best business schools in the world-including the University of Chicago, Harvard, INSEAD, Kellogg, Stanford and Wharton-not everyone working at the firm has a business background. A number of consultants have degrees that range from economics, biochemistry and engineering, to psychology, classics and law. 

Whatever their background, the firm organizes its brainpower into formal practice areas, which include the functional and industry areas listed above, as well as timely issues such as managing through the downturn, cloud computing, megatrends, operational transformation and turnaround, sustainability and talent management.

 

Paying it forward

BCG is big on being good. Its social impact practice network, which functions like one of the firm's formal practice areas, works with clients on socially conscious issues, including public health, education, community and economic development, environmental preservation, hunger, and arts and culture. The network chose its focus areas based on the UN Millennium Development Goals, which set targets for combating poverty, illiteracy and disease for the world's poor by 2015.

 

Building the business canon

As might be expected of a company with so many experts and a dedication to research, BCGers put out their fair share of publications-so many, in fact, that in 2006, the firm collected some of its biggest thoughts over the past 40 years into one volume, entitled The Boston Consulting Group on Strategy. Aimed at executives across all industries, the anthology offers both the now-established wisdom as the company conceived it years ago, as well as more recent thoughts on the state of business. The themes, in many cases, have remained consistent over the decades: Retain competitive advantage, break compromises, realize the value of time, and remain aware of second- and third-order causes.

 

IN THE NEWS                    

July 2014

BCG Builds Its Global Capital Markets Practice with Two Senior Hires

BCG announced that two industry experts have joined the firm: Charles Teschner as the head of capital markets, North America, and Will Rhode as the global head of capital markets research. These new senior appointments add a combined 40 years of industry experience to BCG's growing Capital Markets practice, which is led by Philippe Morel, a senior partner based in London.

 

June 2014

Tom Reichert Named One of the Year's Top Consultants

Thomas Reichert, chairman of North America for The Boston Consulting Group (BCG) and an expert in banking and information technology, was named one of the top 25 most influential consultants of 2014 by Consulting magazine, the industry's leading trade publication. Reichert, who is based in New York and oversees the firm's operations in the United States, Canada, and Mexico, won in the Excellence in Leadership category.

 

May 2014

BCG Builds Its Public Sector Practice by Hiring Operations Expert Scott Hefter

The firm announced that Scott Hefter has joined its growing Public Sector practice as a partner and managing director based in the firm's Washington office. With more than 25 years of experience advising both public- and private-sector institutions, Hefter will provide innovative strategic thinking combined with a pragmatic understanding of how government actually works to help bring about major change in public-sector organizations. 

Hefter comes to BCG from PricewaterhouseCoopers (PwC), where he led both its U.S. management-consulting practice and its global-analytics business. In 2012, Consulting magazine named him one of the top 25 most influential consultants. At BCG, Hefter will focus on applying successful private-sector strategies to public-sector clients, in the United States and globally.

 

April 2014

Former Cisco CIO Robbert Kuppens Joins BCG as Global CIO

The firm announced  that Robbert Kuppens, 49, has assumed the role of global Chief Information Officer. Kuppens, who joined the firm's Amsterdam office as a partner in January, succeeds Tom Dionisio, who retired at the end of March after more than 15 years as CIO. Kuppens previously worked as Europe, Middle East, Africa, and Russia (EMEAR) CIO for Cisco, the worldwide leader in "networking that transforms how people connect, communicate and collaborate." From 2007 to 2014, in addition to holding that position, he was a member of Cisco's global IT executive team and served as cross-operations lead, driving collaboration between the EMEAR leadership team and the local and global IT functions. EMEAR represents more than a quarter of Cisco's $48.6 billion global business.

 

January 2014

Fortune Best Companies Award

The firm extended its remarkable streak near the top of Fortune's "100 Best Companies to Work For" list. Ranking number three this year, up from number four in 2013, BCG has made the top five for four years in a row and is one of only two companies to make the top dozen every year since it began participating in 2006. The firm also continues to enjoy the highest ranking among consultancies by a wide margin.

 

January 2014

BCG Launches Digital Ventures

BCG Digital Ventures goes beyond providing consulting, design, and technology services to form strategic venture teams with its clients in order to rapidly develop, launch, and grow transformational digital products, platforms, and businesses. The new firm is a wholly owned business unit headquartered in Manhattan Beach, CA, with initial offices in San Francisco, Seattle, Boston, and London. With the wealth of BCG's digital assets and resources from around the world at its disposal, BCG Digital Ventures will combine hundreds of experienced practitioners and leverage BCG's substantial intellectual property.

To run this new business unit, BCG has hired a number of seasoned operators, entrepreneurs, and advisors. Jeff Schumacher, former managing director and cofounder of Booz Digital, has been named CEO. He has over 20 years of experience as an entrepreneur, operator, and advisor. This world-class, multidisciplinary group of professionals combines decades of experience with leading digital innovators and disrupters to offer distinctive capabilities in product management, human-centered design, technology, and operations.

▲ Show Less▼ Show Full Description

Company History

 

 



The Boston Consulting Group, Inc.


One Beacon Street
10th Floor
Boston, MA 02108
Phone: (617) 850-3700
Fax: (617) 850-3701
www.bcg.com

STATS


  • Employer Type: Private
  • President & CEO: Rich Lesser
  • 2013 Employees: 6,200

  • Employment Contact

    Visit BCG's careers page


  • Major Departments & Practices

    Functional Practice Areas and Capabilities

    Corporate Development

    Corporate Finance

    Digital Economy

    Globalization

    Growth

    Information Technology

    Innovation

    Managing in a Two-Speed Economy

    Marketing & Sales

    Operations

    People and Organization

    Postmerger Integration

    Risk Management

    Strategy

    Sustainability

    Transformation and Large Scale Change

    Turnaround

     

    Industry Practice Areas and Expertise

    Automotive

    Biopharmaceuticals

    Consumer Products

    Energy & Environment

    Engineered Products & Infrastructure

    Financial Institutions

    Health Care Payers & Providers

    Insurance

    Media & Entertainment

    Medical Devices & Technology

    Metals & Mining

    Private Equity

    Process Industries

    Public Sector

    Retail

    Social Impact 

    Technology

    Telecommunications

    Transportation, Travel & Tourism

Major Office Locations

  • Boston, MA (HQ)

    81 offices in 45 countries

Key Financials

  • 2013 Revenue: $3,950 million

Career Update Newsletter

Tips and tools to help you manage your ideal career.