ScottMadden, Inc.

THE SCOOP
 
Get energized
Raleigh, North Carolina-based ScottMadden, Inc., built its reputation providing management consulting services primarily to the energy industry, but has since branched out far beyond that core capability.  Those beating a path to the firm's door include large corporations in industries as diverse as entertainment, pharmaceuticals/health care, manufacturing and high tech/communications, as well as the federal government.  Founded in 1983 as the Scott Consulting Group, the company's services include strategic assessments, solutions development and performance monitoring.

Slow and steady wins the race
ScottMadden prides itself on sticking to fundamentals that workâ€"so much so that President and CEO Brad Kitchens described the firm as "kind of the tortoise versus the hare," in an August 2008 interview, adding, "We've never laid off a consultant due to slow business, and we've grown modestly."  Modest or not, the firm has enjoyed prolonged growth for over quarter of a centuryâ€"a journey that began with Scott Consulting's focus on the utilities industry.  It continued when Tom Madden, former CEO of business management consultancy Theodore Barry & Associates, joined the firm in 1990.  Renamed Scott Madden & Associates, the firm expanded its service offerings to include general management consulting in the early 1990s, but still only for the utilities market.

In 1994, Scott Madden & Associates established its shared services practice, while the acquisition of SMG North America in 1998 enabled the firm to develop a proprietary online survey methodology.  In 2005, both founder Peter Scott and Tom Madden left the firmâ€"an occasion that saw the firm emerge with its current branding: ScottMadden, Inc.  By 2007, the firm had completed more than 2,500 energy-related projects and had extended its reach globally via strategic alliances with management consulting firms in Latin America, Europe and Asia Pacific.  Today, almost 10 percent of the firm's current business is overseas, often from North American clients with international operations.

No idle (or inexperienced) hands
ScottMadden's emphasis on staying small means it is very selective about who it hires.  According to the firm, most of its new hires already possess an MBA and "substantial" work experience before joining up.  The smaller size also means that everyone is kept busy: Even the firm's highest-level partners actively participate in client engagements and devote more than 50 percent of their time to direct participation in consulting work.



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ScottMadden, Inc.


2626 Glenwood Avenue
Suite 480
Raleigh, NC 27608
Phone: (919) 781-4191
www.scottmadden.com

STATS


  • Employer Type: Private
  • President & CEO: Brad Kitchens
  • 2009 Employees: 80

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