Point B at a Glance


  • "We are 100% employee owned."
  • "Culture of highly motivated professionals."
  • "People are the reason and the driver behind the success of this firm."
  • "Significant leadership opportunities early in career."


  • "Limited development opportunities and mentorship."
  • "Less structured development program can be challenging for less experienced hires or less self-directed individuals."

The Buzz

  • "Flexible; lifestyle job."
  • "Family friendly."
  • "Small niche player."
  • "Good name recognition for a smaller firm."

About Point B

The consulting industry has a reputation for long hours, extensive travel and high employee burnout. Point B is doing its best to change that equation-according to the firm, its focus on achieving outcomes for clients and encouraging associates to be "as busy as you want to be" helps keep hours under control. And the firm's model of "local people serving local clients" keeps associates working near their homes and devoting their time to client outcomes. 

Point B completes over 800 engagements each year. Clients range from startups to Fortune 100 companies, and have included Alaska Airlines, Microsoft, PetSmart, Starbucks Coffee Company, Cigna, Providence Healthcare System, Expedia and Walgreen Co. The firm's work has spanned a number of industries, including healthcare, banking and financial services, government, telecommunications, software and technology, manufacturing, retail, and media and entertainment. 

$200 went so much further in the 1990s

Point B was founded in early 1995 by Jim Hodge, Tim Jenkins and Darran Littlefield, three Seattle-area entrepreneurs and former Accenture managers. Beginning with an initial investment of $200 and one client at launch, their decision to establish the firm was built on a belief that most organizations were being underserved by traditional consulting firms. The biggest issues, as far as the founders saw it, were that traditional consulting firms often sent inexperienced work teams to clients, spent too much time drafting methodologies rather than effecting change, and were plagued by potential conflicts of interest and an inability to execute. 

Accordingly, Hodge, Jenkins and Littlefield started Point B with the aim of doing things differently. Among other things, the firm believes that "different " involves focusing specifically on execution and actually getting projects done; providing flexible access to leaders; eliminating "big firm " overhead; and avoiding alliances, reseller agreements or other pairings-up that could compromise the company's objectivity. 

Going local

From 1995 until 2000, Point B established itself by focusing exclusively on its local Seattle market, but has since expanded nationally. Despite its expansion into new markets, however, the firm believes in staying local; when a client calls for help, the firm appoints a consultant who lives in or near the client's town. That management philosophy reaps two major benefits: First, consultants enjoy easier lifestyles and, second, because Point B consultants hardly ever travel, clients save money by not working with out-of-market experts. Geographically, Point B currently serves clients in the Seattle, Phoenix, Portland, Denver, Bay Area, Chicago and Southern California markets. 

Jack of all trades

Point B's competitive advantage is not so much what it does, but how reaches its end goals. Self-described experts in the "practical art of getting things done, " the firm works with clients on issues such as integration following a merger or acquisition; process improvement; getting new systems up and running (or maximizing the use of existing systems); decision making; project launch or turnaround; getting quick wins; recruitment issues and more. It also works with clients in the areas of recruiting, business and technical analysis and business case development. 

Generally, Point B serves in a consultative role, but it is also frequently asked to fill an interim leadership position and help hire a replacement. Its consultants are selectively hired based on their prior experience; new hires typically carry between seven and 15 years of experience in the business, and come from settings that include successful startups, large corporations and leading professional service firms. 

Swimming with the big fish

While Point B claims to differentiate itself from the bigger consulting shops through its unique and exclusive focus on bringing the experience and unbiased consulting to help their clients achieve their strategy, that doesn't stop it from butting heads with some of the titans in the field. The likes of Accenture and Deloitte offer similar consulting services as part of their menu of services, a fact that occasionally leads them into competition with Point B for contracts. The firm also faces competition from local or specific industry-focused consultancies, but claims to have to compete on less than 10 percent of its opportunities. 

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Point B

1420 Fifth Avenue
Suite 2200
Seattle, WA 98101
Phone: (206) 517-5000


  • Employer Type: Employee Owned
  • CEO: Mike Pongon
  • Co-founders: Tim Jenkins, Darran Littlefield, and Jim Hodge
  • 2017 Employees: 650

  • Major Departments & Practices
    Business Technology
    Financial Services
    Marketing and Product Management
    Mergers and Acquisitions
    Operations and Process Improvement
    Organizational Effectiveness
    Project Leadership Services
    Public and Social Sector
    Retail and Consumer Products
    Technology and Communications

Major Office Locations

  • Seattle (HQ)
  • Austin
  • Bay Area
  • Chicago
  • Dallas
  • Denver
  • New England
  • Phoenix
  • Portland
  • Southern California
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