Mercer LLC at a Glance


  • "Love my supervisor, love my co-workers/team members, love the overall vibe of this environment."
  • "Flexibility, global mobility, culture."
  • "Challenging and interesting."


  • "No strategy consulting, exit opportunities."
  • "Staffing decisions are frequently made based on short-term decisions."
  • "Sometimes too much work."

The Buzz

  • "Have been impressed with the alums I know."
  • "Very solid HR consulting firm."
  • "Strong in human capital."

About Mercer LLC

Mercer is a global consulting leader in talent, health, retirement and investments, making a difference in the lives of more than 110 million people every day by advancing their health, wealth and careers. The New York-based firm is in the business of creating more secure and rewarding futures-whether designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Mercer's client services also include customized administration, technology and total benefit outsourcing solutions. The firm's global investments business provides customized guidance for investment decisions, risk management, implementation and investment monitoring. Mercer's global network ensures integrated, worldwide solutions for clients who wish to establish global policies and procedures while allowing for the flexibility to accommodate local cultural, legal and regulatory requirements. The firm's locally based professionals are also available to help companies of all sizes address country-specific issues and opportunities. 

The firm has more than 20,000 employees serving clients in 140 markets. Clients include a majority of the companies in the Fortune 1000 and FTSE 100, as well as medium- and small-market organizations. A wholly owned subsidiary of Marsh & McLennan Companies, Mercer consistently generates around 30 percent of the firm's total revenue. 

Different names, same business
From the beginning, Mercer has been in the business of putting people's futures first. In 1945, William M. Mercer, Ltd began in Canada and grew to become a premier provider of actuarial and benefits consulting services. Acquired by Marsh & McLennan Companies in 1959 and merged with their own employee benefits department, the firm expanded through growth and acquisition to become a global leader in health, retirement, investments and talent. Today Mercer works with clients in 140 markets around the world to advance the health, wealth, and performance of their most vital asset: their people.

Breaking down the business
Mercer groups its consulting activities into four main areas: talent, health, retirement, and investments.

Around the world, Mercer helps clients drive performance through talent. From strategy through implementation, the firm works with clients to help them forecast their talent needs, engage employees, mobilize their workforce, reward performance, assess talent, and develop skills. 

Mercer works with clients of all sizes, including small businesses, midsize domestic employers, multinational firms, and anything in between, and offers a comprehensive array of health and benefit solutions. The firm provides access to local market experts as well as national resources that advise on regulatory compliance and innovative benefit strategies. 

In addition, the firm also creates sustainable retirement programs that engage the workforce and protect business financial health. 

As a leading global provider of investment services, Mercer offers customized guidance at every stage of the investment decision, risk management and investment monitoring process. The firm assists clients with every aspect of institutional investing (and retail portfolios in some geographies), from strategy, structure and implementation to ongoing fiduciary management.

The company's extended offerings include benefits administration and a dedicated M&A business.

Class is in session
Mercer also offers executive learning services to clients worldwide. Targeted specifically to human resources professionals, Mercer offers more than 60 workshops in six different learning categories: Business Partnering, Talent Acquisition, Talent Management, Performance & Rewards, Analytics & Change, and Employee Relations. The workshops are structured and designed based on practical Mercer experience and delivered by professionals who know the topic first hand.

Additionally, Mercer publishes results from numerous studies, analyses and surveys conducted by its own consultants on a full range of HR and finance management issues. These compiled findings, presented in the context of current market trends, are being utilized as part of Mercer's suite of new services to keep in step with the demands of the global recession.


June 2016 

Mercer introduces financial wellness solution with expert providers in asset growth, debt management and budgeting

As a result of limited time and resources, many employers struggle to deliver a broad financial wellness program to their employees. Mercer Financial Wellness is a digital solution that integrates independent financial wellness providers into a single platform. With Mercer Financial Wellness, employers can spend more time focusing on the strategic aspects of their financial wellness program while offering employees access to expert providers of financial services.

May 2016 

Mercer to debut 'HR on-demand' solution Mercer PeoplePro at TechCrunch Disrupt NY 2016

Mercer debuted its digitally driven 'HR on-demand' solution Mercer PeoplePro™ at TechCrunch Disrupt NY 2016 (May 9-11). As an official HR Innovation sponsor of TechCrunch Disrupt NY, Mercer PeoplePro offers small to medium enterprises high quality HR expertise on demand in a budget friendly manner. 

April 2016 

Bridging the gap between employers' and employees' needs is key to "future-proofing" HR, new Mercer study finds

With tightening labor markets, increased sophistication in hiring for best fit, and a more demanding employee population, the key to achieving business growth is radically redefining how talent is managed, developed, and incentivized. According to Mercer's 2016 Global Talent Trends Study - the first to take into account the perspective of both employers and employees - a lack of development, outdated processes, and discontent with the role of managers are the main drivers of workforce dissatisfaction.  

January 2016 

Failure to build talent pipelines threatens women's workplace progress, says Mercer's When Women Thrive global report

Women are under-represented in the workforce globally, and if organizations maintain the current rate of progress, female representation will reach only 40% globally in the professional and managerial ranks in 2025, according to Mercer's second annual When Women Thrive global report.

October 2015 

Mercer Marketplace™ private exchange continues growth in individual participants and clients

Mercer Marketplace now serves more than 300 companies with 703,000 eligible employees and retirees, with an anticipated 1.5 million lives.  More than 200 companies offer Mercer Marketplace to their active employees for health care and additional benefits.

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Mercer LLC

1166 Avenue of the Americas
New York, NY 10036
Phone: (212) 345-7000
Fax: (212) 345-7414


  • Employer Type: Subsidiary
  • Stock Symbol: MMC
  • Stock Exchange: NYSE
  • President & CEO: Julio A. Portalatin
  • 2016 Employees: 21,520

  • Major Departments & Practices

Major Office Locations

  • New York, NY (HQ)
    Offices in 43 countries