Mercer Limited Europe at a Glance

The Buzz

  • "HR focused."
  • "Top player in the market."
  • "Declining."
  • "Great place, great people."

About Mercer Limited Europe

A resource for human resources

New York-based Mercer is a global human resources consultancy that provides consulting, outsourcing, and investment services.  Mercer helps clients design and manage their health, retirement and other benefits, and to get the most out of their employees, and it also advises on issues related to administration, technology and benefits.  The firm has more than 19,000 employees serving clients in over 180 cities and 40 countries and territories.  Clients include a majority of the companies in the Fortune 1000 and FTSE 100, as well as medium- and small-market organisations.  A wholly owned subsidiary of one of the United States' largest insurance brokerage firms, Mercer consistently generates around 30 per cent of Marsh & McLennan's total revenue.


Different names, same game

Since its birth in 1937 as the employee benefits department of Marsh & McLennan Companies, Inc., the consultancy has undergone several shifts in identity, although HR concerns have remained at the core of its business.  The first change occurred in 1959, when MMC acquired a Canadian company named after its founder: William M. Mercer.  In 1975, that firm became a wholly owned subsidiary of MMC, keeping its name until 2002, when it became Mercer Human Resource Consulting.  That identity lasted a mere five years, however, as the firm's offerings expanded ever further beyond the world of HR consulting.  Accordingly, all but the first word was dropped in a 2007 rebranding, and the firm emerged plainly as Mercer.


Three's company

Mercer groups its consulting activities into three main areas: retirement, health and benefits, and "other"-a group that is also referred to as the "talent" field, and that includes service offerings such as human capital consulting, survey and product work, and workforce communication and change. The company's extended offerings, meanwhile, also include consulting and management on investments, as well as outsourcing and a dedicated M&A business.

Outside its "regular" consulting operations, Mercer's investment consulting business serve fiduciaries of pension funds, foundations, endowments and other investors on all stages of the institutional investment process, from designing a strategy, to structuring and implementing investments, to ongoing portfolio management. Investment management consultants primarily focus on retirement plan assets for institutional investors (including retirement plan sponsors and trustees) and for individual investors.

Finally, the firm's outsourcing unit helps clients streamline their benefits programs. Mercer offers total benefits outsourcing, retirement outsourcing and standalone services for outsourcing-specific functions, such as defined benefits administration, defined contribution administration, health benefits administration and flexible benefits programs.

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Mercer Limited Europe

1 Tower Place West
Tower Place
London EC3R 5BU
Phone: 44 (0)207 626 6000
Fax: 44 (0)207 929 7445


  • Employer Type: Subsidiary
  • Stock Symbol: MMC
  • Stock Exchange: NYSE
  • CEO: Julio A. Portalatin
  • 2013 Employees: 19,600

Major Office Locations

  • New York, NY
  • London, United Kingdom