Tata Consultancy Services (TCS) is a leading global provider of IT, consulting, and outsourcing services, with operations in about 45 countries. Its offerings include business process outsourcing, data center management, IT strategic consulting, cloud computing services, new product development and engineering, and systems integration. One of its specialties is developing and maintaining customized software for businesses. Its clients, in industries ranging from energy to financial services to retail to telecom, are located in North America (which generates more than half of the company's revenue), the UK, and Europe. TCS is controlled by textiles and manufacturing conglomerate Tata Group.
Some 57% of TCS revenue is generated by its technology services segment, which breaks down into 40% is from application development and maintenance and another 17% is from enterprise solutions. The company's IT infrastructure service segment accounts for 15% of revenue, followed by the business process services segment, which supplies 12% of revenue.
TCS has operations around the world. Some 53% of its revenue comes from customers in the US, followed by UK customers, 16%, customers in Europe (not including the UK), 11%, Asia-Pacific, 10%, and 8% from the rest of the world.
Sales and Marketing
TCS serves customers in a wide range of industries. Its biggest sector is banking, financial services, and insurance, which accounts for 41% of revenue. Retail and consumer packaged goods generates 14% with telecommunications, media, and entertainment at 11% and manufacturing at 10%. Customers clustered under the "others" banner constitute 24% of revenue.
Among its customers are ABB, ABN, Agilent Technologies, Harmony Gold, and ING Group.
In 2016 (ended March) revenue for TCS rose 15% from 2015. The growth rate was less than that of 2015, when revenue rose about 16%. Some 90% of the 2016 revenue growth came from gains in currency exchange rates.
Revenue boosted net income 22% higher in 2016 from 2015. Cash flow from operations was 1% lower in 2016 from 2015 on
TCS has invested to develop digital capabilities for a number of industries. They include TCS Bancs for financial services firms and iON for education. TCS has deployed cloud computing platform that brought in $172 million in 2016 (ended March), a 37% increase from 2015.
The company reached partnership agreements with Ranstad, Siemens, and GE on products involving, respectively, cloud computing, data analysis, and the internet of things.