Tata Consultancy Services (TCS) is a leading global provider of IT, consulting, and outsourcing services, with operations in nearly 50 countries. Its offerings include business process outsourcing, data center management, IT strategic consulting, cloud computing services, new product development and engineering, and systems integration. One of its specialties is developing and maintaining customized software for businesses. Its clients, in industries ranging from energy to financial services to retail to telecom, are located in North America (which generates more than half of the company's revenue), the UK, and Europe. TCS is controlled by textiles and manufacturing conglomerate Tata Group.
Some 56% of TCS revenue is generated by its technology services segment. About 40% is from application development and maintenance and another 16% is from enterprise solutions. The company's IT infrastructure service segment accounts for 14% of revenue, followed by the business process services segment, which supplies 12% of revenue.
TCS has operations around the world. Some 52% of its revenue comes from customers in the US, followed by UK customers, 17%, customers in Europe (not including the UK), 12%, Asia-Pacific, 9%, and 2% from the rest of the world.
Sales and Marketing
TCS serves customers in a wide range of industries. It's biggest sector is banking, financial services, and insurance, which accounts for 41% of revenue. Retail and consumer packaged goods generates 14% with telecommunications, media, and entertainment at 11% and manufacturing at 10%. Customers clustered under the "others" banner constitute 24% of revenue.
Revenue increased 16% in 2015 (ended March) from 2014 for the company. It reported double digit percentage revenue gains across all markets (geographic and business) and services, but for two. Revenue from the Latin American market rose just 5% and revenue from the products and services segment increased 8%.
Net income increased 4% in 2015 from 2014 on the higher revenue. Cash flow from operations was up 31% year-to-year.
TCS joined with Mitsubishi to form Tata Consultancy Services Japan serving the world's second biggest IT market by spending. TCS has about 3,500 workers in Japan. TCS also looks to its home country of India for growth opportunities as the government embarking on digital and e-government projects.
In order to keep pace with the changing technology landscape, TCS provides training and education for its workers. The average TCS employee had 10 days of training over a year.
Mergers and Acquisitions
TCS acquired the 40% of its South African subsidiary it didn't own and made it a wholly owned subsidiary.