At Fidelity National Information Services (FIS), the check will never get lost in the mail. FIS provides software, outsourcing, and IT consulting for the financial services industry. For banks and other financing entities, the company's offerings address financial functions, such as core processing, decision and risk management, and retail channel operations, as well as payment services, such as electronic funds transfer, check and ticket processing, and credit card production and activation. The company's 20,000 customers aren't just the largest, private financial institutions, but also small businesses and government entities, and are in more than 130 countries.
The largest segment of business for FIS is its Integrated Financial Solutions (IFS), which accounts for 59% of revenue. It serves North American regional and community banks with transaction and account processing, products for payment, digital and non-digital channels, and risk and compliance solutions and services. The company generally works under multi-year processing contracts that generate recurring revenues.
The Global Financial Solutions (GFS) segment, 41% of revenue, serves large financial institutions around the world with banking and payments products and consulting and transformation services.
The company develops products and services in San Francisco, London, and Bangalore, India.
FIS operates through 280 owned or leased locations in Africa, Asia, Australia, Europe, the Middle East, the Caribbean, Latin America, and the US. It operates service centers around the world. More than a fifth of FIS revenue is from international customers.
Revenue ticked up about 3% for FIS in 2015, reaching $6.6 billion from $6.4 billion in 2014. The global segment outpaced GFS with sales rising 6.2% (up about $160 million in 2015). The unit benefited from acquisitions of SunGard and Clear2Pay; its expanding presence in India, including core banking and payments; growth in Europe, primarily in core banking and payment solution; and growth in Latin America from transaction volumes
The company's net income fell 7% on higher costs including those associated with the SunGard acquisition. The $631 million profit was the company's second biggest, despite the drop from 2014.
Cash flow from operations fell to $1.14 billion in 2015 from $1.16 billion in 2014.
FIS has been aggressive in expanding internationally and it has been especially active in India. Muthoot Finance tapped FIS to provide fully managed ATM services and switching, which enables Muthoot to place its branded ATMs across India. FIS also installed its EFT switching platform and comprehensive card management product for Bank of Maharashtra. Further, Shivalik Mercantile Cooperative Bank Ltd selected FIS to provide its Profile core banking product. The company also started an innovation lab in India to develop ways to extend banking services to more of India's population.
Brazil is another international growth area for FIS, where its joint venture partner, Banco Bradesco, accounts for $237 million of revenue for international solutions. The venture currently processed more than 64 million credit cards for clients in Brazil and provides call center, cardholder support and collection services for their card portfolios.
The SunGard acquisition in 2015 was a significant move for FIS, expanding its products and services and adding new markets such as the institutional and wholesale side of financial institutions as well as other buy-side organizations. SunGard also brings additional wealth management, treasury and corporate payment products and services.
Mergers and Acquisitions
The SunGard acquisition was a $9 billion deal and the combined company would have annual revenue of more than $9 billion.
FIS continues to bank on acquisitions to strengthen its offerings and broach new markets. With the purchase of Reliance Financial Corporation, FIS Wealth Management Services, an FIS subsidiary, can quickly expand the company’s retirement and trust offerings. In consumer lending, FIS acquired CMSI, a provider of consumer loan origination software and services. Adding CMSI’s underwriting automation strengthens FIS’ consumer lending services. The acquisition of Brussels-based Clear2Pay added corporate payment products, payments managed services, and payments processing utilities, bolstering FIS’ global payments offerings.
In 2012 FIS purchased mFoundry, a mobile banking software provider for both retailers and banks. The deal gave FIS access to a broader client base and kept up its momentum in the important mobile growth market.