Here's the skinny on Chubb: The insurer is best known for comprehensive personal homeowners insurance for the demographic that owns yachts (the company insures those, too). Chubb also offers commercial property/casualty insurance including multiple peril, property and marine, and workers' compensation. Its specialty insurance arm offers professional liability policies for executives across a spectrum of industries and also provides construction and commercial surety bonds. Chubb distributes its products through 8,000 independent agents and brokers in 120 offices across the US and in more than 25 countries. Swiss insurer ACE is buying Chubb in a $28.3 billion transaction.
The Chubb group of companies include a number of property/casualty subsidiaries, which are organized into four separate business units: personal insurance (auto, homeowners, etc.), commercial insurance (more than 170 products including multiple peril, casualty, workers' compensation, property, and marine), specialty insurance (professional liability, surety), and reinsurance assumed.
In 2014, Chubb Commercial Insurance accounted for 43% of total net premiums written, while Chubb Personal Insurance represented 36% and Chubb Specialty Insurance represented 21%.
Although the US accounts for more than 75% of Chubb's revenues, developing its presence in foreign markets through organic growth is an element of the company's strategy. As a result, its international operations have grown faster than its US operations. The company's primary international markets include Canada, Brazil (and other select Latin American countries), Australia, Europe, and parts of Asia.
Sales and Marketing
Chubb's commercial arm prefers to target small and midsized public and privately held companies, and has reduced the number of larger public companies in its customer list.
The company markets its products through television commercials and print media.
Revenue growth has been relatively flat for Chubb over the last few years, including fiscal 2014 when the firm reported revenue growth of just 1%, from $13.9 billion to $14.1 billion. The increase came from an increase of premiums written in the US, which was partially offset by a decline in the international markets.
Net income had declined until 2013, when profits rose 52% to $2.3 billion as expenses and losses went down. In 2014 net income decreased 10% to $2.1 billion as expenses and losses crept back up. Cash flow from operations, which has been up and down, increased 21% to $2.2 billion due to cash earned from unearned premiums and amortization of premiums.
Chubb primarily grows through organic means, including increased customer acquisition and retention efforts. In addition, the firm occasionally expands its product offerings and enters new markets. In 2013, for instance, Chubb began providing domestic surplus insurance policies in all 50 US states. It also started offering small business cyber liability coverage.
The company agreed to be acquired by Swiss insurer ACE in mid-2015. The $28.3 billion transaction, the largest to-date among life and property/casualty insurers, will create a global property/casualty leader. The combined company will transition to the Chubb brand; ACE shareholders will own 70% of the new firm.