Medical Mutual of Ohio is a not-for-profit managed care company
that provides health insurance products and related services
to some 1.6 million members in a handful of states in the
midwestern and southern US. The company's individual and group
health plans include HMO, PPO, POS, traditional indemnity, and
supplemental Medicare. Medical Mutual of Ohio also provides dental,
vision, and prescription drug plans, life insurance, and
third-party administration (TPA) services. Mutual Medical's
products are marketed through a network of independent brokers.
Medical Mutual of Ohio's network includes some 32,000
physicians. Following several expansion efforts into new regions,
the company is now focused on strengthening its health
operations in existing territories in Georgia, Indiana, Ohio,
and South Carolina.
Medical Mutual's operating units include Medical Mutual Services
(third-party administration), Consumers Life Insurance (life and
disability coverage in six states), Talus Brokerage (wholesale
distribution), and 1st Medical Network (Georgia network). The
company acquired two more subsidiaries, Carolina Care
Plan and Premier Health Systems, in 2008.
Sales and Marketing
In addition to its broker network, Medical Mutual promotes its
products through relationships with benefit consultants and
group benefit managers. The company supports its distributors by
providing customer service, claims payment, benefit design, and
relationship management systems.
Overall goals for Medical Mutual include establishing affordable
products for customers and maintaining efficient provider
management systems to keep the overall costs of health care
down. To foster positive workplace and community environments,
the company also aims to provide professional development
opportunities for employees and to support the wellbeing of its
members through outreach efforts.
Medical Mutual is a member-owned mutual company.
Medical Mutual of Ohio, which lays claim to being the
oldest and largest health insurance company in the state, was
established in 1934 as the Cleveland Hospital Service
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