Voya Financial (formerly ING U.S.) steers the financial voyages of many an American. It offers retirement, investment, and insurance (mostly life) services to 13 million individual and corporate customers. Retirement products include IRAs, brokerage accounts, and annuities. Its investment management division offers international and domestic equity, fixed-income, and multi-asset products. Insurance covers individual, term, and universal life, as well as employee benefits (stop loss, group life, disability), which it sells to midsized and large companies. Formed in 1999, the company completed an IPO in 2013 with former parent ING Groep retaining a majority stake. ING sold its last stake in Voya in early 2015.


ING U.S. used its IPO proceeds to pay down debt in conjunction with ING's recapitalization plan. The public offering was part of ING Groep's plan to separate its banking and insurance businesses as it sells and spins off various units from the Netherlands to Macao (and worked to repay government bailout funds). ING U.S. filed its IPO registration statement in late 2012 (with a placemark value of $100 million) and completed the IPO in May 2013. The offering of shares raised about $1.3 billion, with ING U.S. reporting proceeds of about $600 million (remaining proceeds of about $700 million went to the parent organization and were used to pay group debt). ING gradually reduced its stake in the company, exiting its investment in early 2015. It also renamed the division as Voya Financial to reflect the unit's voyage towards independence.


The company's insurance segment (individual life and employee benefits) is its largest, representing more than 40% of total sales. The retirement segment, which includes its retirement and annuities products, contributes about 35%. Investment management brings in just over 5% of revenue. The retirement and investment management segments have $117 billion and $182 billion in assets under management, respectively.

Financial Analysis

At $9.6 billion, ING U.S.'s 2012 revenue was essentially flat from the prior year. Net income, however, showed significant improvement, jumping to $473 million that year from a loss of $88 million in 2011 as interest credited and other benefits to policyholders fell nearly $1 billion.


Going forward, the company plans to improve profits in its businesses by re-pricing and closing some lines, focus on capital management, and continue its conservative risk management efforts. Voya Financial also intends to increase its cross-selling within the strong retirement segment and leverage its employee benefits relationships to offer those customers its other investment products.

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230 Park Ave
New York, NY 10169-1502
Phone: 1 (212) 309-8200


  • Employer Type: Public
  • Stock Symbol: VOYA
  • Stock Exchange: NYSE
  • Chairman and CEO: Rodney O. Martin
  • Chairman and CEO: Rodney O. Martin
  • EVP and CFO: Ewout L. Steenbergen

Major Office Locations

  • New York, NY

Other Locations

  • Burlingame, CA
  • Redlands, CA
  • Fort Lauderdale, FL
  • Safety Harbor, FL
  • Tampa, FL
  • Lexington, KY
  • Braintree, MA
  • Kingston, MA
  • Towson, MD
  • Bangor, ME
  • Marquette, MI
  • Joplin, MO
  • Saint Charles, MO
  • Charlotte, NC
  • Columbus, OH
  • Edmond, OK
  • Chattanooga, TN
  • Lubbock, TX
  • North Chesterfield, VA
  • Chehalis, WA
  • Seattle, WA
  • Vancouver, WA
  • Manitowoc, WI
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