Social Security Administration

  • Overview

These guys have your number. Or at least you better hope they do. The Social Security Administration (SSA) pays retirement, disability, and survivors benefits to workers and their families. The SSA also issues Social Security numbers and administers the Supplemental Security Income (SSI) Program from more than 1,400 offices around the country, including its regional headquarters in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, New York, Philadelphia, San Francisco, and Seattle. The SSA operates primarily with an annual federal budget of about $12 billion and some $66 billion in contributions from workers. President Franklin D. Roosevelt created Social Security and the administration in 1935.

Operations

About 180,000 people visit the SSA's field offices and more than 435,000 people call the agency daily for filing claims and asking questions. The SSA pays benefits to about 65 million people and issues more than 15 million new and replacement social security cards.

Strategy

As the amount of money allotted to its annual budget continues to fluctuate or decline, the SSA has been working to reduce costs through the use of hiring freezes and layoffs. It laid off more than 7,000 federal and state workers throughout 2012 and 2013. Also over the past couple of years, the agency cut back on the amount of hours it was open to the public, consolidated some 40 field offices, reduced travel and agency-sponsored conferences, and ceased mailing its social security statements.

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Social Security Administration


Windsor Park Bldg.
6401 Security Blvd.
Baltimore, MD 21235-6401
Phone: (410) 965-8882
Fax: (410) 966-6804
www.ssa.gov

STATS


  • Employer Type: Government Agency
  • Deputy Commissioner, Operations: Nancy Berryhill
  • Acting Commissioner: Carolyn Colvin
  • Deputy Commissioner, Budget, Finance, and Management: Peter Spencer

Major Office Locations

  • Baltimore, MD