Anti-smoking sentiment hasn't been hazardous to the health of Zippo, which has found new life in selling its iconic windproof lighters to collectors and fashion-conscious consumers. Zippo's refillable lighters (which come with a lifetime guarantee) are sold in about 160 countries. Its Ronson unit makes cigarette lighters, lighter fluid, flints, torches, and more. Zippo also owns W.R. Case & Sons Cutlery (pocketknives) and makes key holders, money clips, pocket flashlights, tape measures, and writing instruments. George Blaisdell founded Zippo in 1932 after watching a friend try to light a cigarette in the wind. His daughters, Harriet Wick and Sarah Dorn (and her sons, George and Paul Duke), own Zippo.
Based in Pennsylvania, Zippo is a global provider that serves some 160 countries.
Sales and Marketing
The company relies on print and online media, as well as social networks, to give traction to its brand.
Zippo has manufactured more than 500 million lighters since its founding. Its diverse portfolio of products includes lighter accessories; butane candle lighters; watches, fragrances, and lifestyle items for men; and a line of heat and flame products designed for outdoor use, such as its camping gear and fire accessories launched in recent years. Besides the Zippo brand, the company owns and markets the Ronson brand of lighters and fuel, as well as the W.R. Case and Sons Cutlery Company, which specializes in producing premium, hand-crafted knives.
Zippo is looking to Europe and beyond for long-term growth. One country of focus is China. An online Chinese collecting club, Zippofans.com, boasts more than 40,000 members. Still considered a young, developing market for Zippo, it entered China in 1995 through a partnership with importer New Frontiers Ltd, based in Hong Kong. Since then, Zippo has opened more than 1,000 outlets in the country. It also counts China as its second-largest market outside the US in terms of sales, with an annual sales growth rate of about 10%. China, with its 320 million smokers, could represent some $10 million of Zippo's overseas sales. The accessories manufacturer believes that the popularity of its brand is fueled by the young Chinese consumers' desire to own a status symbol and become more fashion-conscious than their parents.
Because making money from only lighters for the long-haul is limiting, Zippo has diversified its business. It has become much more than a maker of tobacco accessories. The company now produces a variety of consumer products, such as candles, camping supplies, watches, fragrances, clothes, hand warmers, and small leather goods.
It maintains relationships with Jim Beam, Harley-Davidson, and Elvis Presley Enterprises, through which it released a limited edition "Elvis at the Holidays" lighter. It has enjoyed a sponsorship agreement with NASCAR, having renewed a multiyear deal with Watkins Glen International in 2014 to continue to sponsor the Zippo 200 NASCAR Nationwide Series race.