Since you can't get much from a vending machine with a quarter these days, USA Technologies decided to make them take plastic. Its ePort device attaches onto vending machines and its eSuds works on washing machines and clothes dryers to allow them to accept debit and credit cards. With the Business Express device, hotels, libraries, and universities can run their business centers as self-pay operations; customers simply swipe their cards to use a PC, fax machine, or copier. USA Technologies also sells energy-saving devices for such "always-on" appliances as vending machines and office equipment. Information from the company's remote devices is transmitted through the company's USALive network.
Thanks mainly to good results in the company's license and transaction fees segment, especially of ePort units connected to the USALive network, USA Technologies' revenue rose 45% in fiscal 2011 over the previous year. Connections to the USALive network grew from about 82,000 in fiscal 2010 to some 119,000 in 2011. USA Technologies has partnered with AT&T Mobility, Verizon Wireless, and Rogers Wireless to supply USALive services.
Besides card processing, the company's ePort product also offers online sales reports, machine-dysfunction alerts, and other retail-related services. The company's ePort device can also be configured to work with contactless cards, a type of debit or credit card with a microchip that allows transactions to be completed through wireless means, rather than swiping a card through a magnetic-strip reader.
Customers have included Marriott International, Sony Electronics, ARAMARK, and PepsiCo. USA Technologies has partnerships with Verizon Wireless, Visa, and VIVOtech.
The company holds more than 70 patents for its technology.