Radiant Systems' point-of-sale (POS) systems combined hardware and software to manage centralized merchandising functions like ordering and scheduling, customer access, and visibility across an enterprise. Its touchscreen-based POS systems were used largely in the US hospitality industry; other clients included retail businesses like gas stations, banks, and cinemas. Radiant generated most of its revenues from sales of maintenance, subscription, transaction, and other services. Clients included such heavy hitters as 7-Eleven, Exxon Mobil, and The Home Depot. Radiant was acquired by NCR Corporation in 2011 and integrated into its operations.
Change of Company Type
Radiant was acquired by NCR for $1.2 billion in 2011. NCR used the acquisition to beef up its software portfolio and tap Radiant's network of channel sales partners, which largely serves the company's bread-and-butter client base of US businesses with more than 50 locations or sites with 50-plus POS systems.
Radiant's suite of software products provided IT services, infrastructure management, business process outsourcing, data warehousing, business intelligence, staff augmentation, supply chain management, recruitment process outsourcing, customer relationship management, enterprise application integration, RFID and smartcard, and business continuity planning services.
Before it was acquired by NCR, Radiant used periodic acquisitions to expand into new markets and broaden its product portfolio. In 2011 the company bought Texas Digital Systems, a maker of order confirmation displays and digital signage products, to improve its access to the market for indoor and outdoor digital signage.
Also in 2011, Radiant increased its penetration in the important mobile market through a partnership Sparkfly. The alliance integrated its Radiant's POS software with Sparkfly's smartphone application, which attracts mobile device users to Radiant's suite of products.
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