Before manufacturers and distributors get products to the shelf, Infor Global Solutions gets software to their computers. The firm develops enterprise applications used for a wide range of business purposes that automate and link disparate functions across an organization. Uses for its products include managing inventories, tracking shipments, and managing customer interactions. Infor targets such industries as automotive, chemicals, consumer packaged goods, food processing, and pharmaceuticals. Clients have included Bristol-Myers Squibb, Cargill, Grohe, Heinz, and TRW. Infor is controlled by a group of investors led by Golden Gate Capital and Summit Partners.
The company has offices in almost 40 countries and customers in about 200 countries. Infor is increasingly targeting markets in Latin America where it has noted healthy demand; it maintains offices in Argentina, Brazil, Chile, and Mexico. In Asia, Infor has said that it sees a growing opportunity to sell ERP software to the public transportation market in China, in particular, as railway operators there work to expand their lines to address the urbanization of the country's population.
Sales and Marketing
The company's product lineup covers a wide range of enterprise tasks including enterprise resource planning (ERP), customer relationship management (CRM), and asset and supply chain management.
Infor claimed revenues of $2.8 billion in 2014, up from the $2.7 billion it reported in 2013.
Infor has said that it is shifting its strategic focus to pursue organic growth, as the company feels that it has largely achieved the necessary scale to compete with main rivals Oracle and SAP.
Mergers and Acquisitions
However, the company is still been busy making acquisitions to fill out and complement its products. It made two deals in 2014.
It bought Saleslogix, a provider of SaaS CRM software. Infor added Saleslogix's products to its CloudSuite product. With the purchase of GRASP Systems International, Infor adds health care analytics and reporting capabilities to its products Infor Healthcare suite. It also aids to development for Infor Workforce Management for Healthcare and InforCare Path Optimization.
In 2012 it bought London-based Easy RMS, a provider of multitenant revenue management software delivered as a service to the hospitality industry. That year Infor also acquired Canadian reseller Group Laurier, a longtime channel partner, to improve its access to French Canadian customers. Group Laurier is based in Montreal with additional operations in Toronto. In 2011 the company bought Lawson Software, a maker of ERP and other enterprise software, in a transaction valued at around $2 billion.
Key investor Golden Gate helped launch the company in 2002 when, in partnership with Parallax Capital Partners, it bought the process manufacturing software business of Systems & Computer Technology. Formerly called Agilisys, the company became Infor after acquiring German enterprise resource planning software provider Infor Business Solutions AG in 2004.