Hyland Software covers all the bases in enterprise content management (ECM) with its OnBase software. OnBase electronically captures and manages everything from paper reports to Web content and is used by customers in industries ranging from financial services and government to manufacturing and health care. Overall, Hyland provides enterprise content management (ECM) software designed to help organizations streamline their processes and share information among employees, partners, and customers. In addition to its core ECM product, the company offers modules for functions such as business process automation, digital imaging, and records management. Private equity firm Thoma Bravo owns a majority stake in Hyland, which has more than 11,300 customers around the world.
The company has offices in Brazil, Japan, the UK, and the US.
Hyland has set its sights on overtaking Open Text in order to become the largest independent company in the ECM industry, an ambitious plan given the current difference in size between the two companies. Most of Hyland's competition, however, still comes from large enterprise software companies such as Oracle, SAP, and IBM (which acquired Hyland rival FileNet).
Hyland struck up partnerships in 2014 with Xerox and Calgary Scientific to expand its reach. The combination with Xerox is to help the companies help their customers more effectively manage processes involving both digital and paper content. In teaming up with Calgary Scientific, the companies will extend mobile image access to the ECM platform.
In 2014, Hyland expanded its presence in Australia to serve the country’s growing market in industries that include health care, insurance, government, and manufacturing. In 2012, the company opened a London subsidiary (Hyland Software UK) to better serve and attract European clients.
Mergers and Acquisitions
Hyland has consistently expanded its products and markets via acquisition. In 2013 it enhanced its capture-enabled services with the purchase of AnyDoc Software.
In late 2012 Hyland strengthened its services to the public market with the acquisition of Utah-based SIRE Technologies, which provides document management and agenda and minutes automation software for government agencies.