At Fidelity National Information Services (FIS), the check will never get lost in the mail. FIS provides software, outsourcing, and IT consulting for the financial services industry. For banks and other financing entities, the company's offerings address financial functions, such as core processing, decision and risk management, and retail channel operations, as well as payment services, such as electronic funds transfer, check and ticket processing, and credit card production and activation. The company's 14,000 customers aren't just the largest, private financial institutions, but also small businesses and government entities, and are in more than 100 countries.
FIS is divided three product/service segments: payment solutions, financial solutions, and an international segment. Payment solutions and financial solutions each generate about 40% of the company's total sales. International solutions makes up the remainder of sales and provides services outside North America, primarily in Brazil, Germany, the UK, and India. The company's NYCE Payments Network operates a network of more than 360,000 ATMs serving more than 90 million cardholders. Its Capco subsidiary offers strategic consulting services when it comes to complex technology and large-scale integration projects.
FIS operates through 140 owned or leased locations in Africa, Asia, Australia, Europe, the Middle East, the Caribbean, Latin America, and the US. It operates 27 service centers around the world.
FIS broke through the $6 billion mark in revenue for the first time in 2013 and posted its sixth straight year of revenue growth. Revenue rose about 4.5 % from 2012 because of growth in transactions and professional and consulting services, higher termination fees, and incremental revenues from acquisitions made in 2013 and 2012.
Net income rose about 7% in 2013 to $493 million, buoyed by the higher revenue and decreased interest expense. Cash flow from operations ticked up in 2013 to $1.06 billion from $1.05 billion in 2012.
FIS has been aggressive in expanding internationally and it has been especially active in India. Muthoot Finance tapped FIS to provide fully managed ATM services and switching, which enables Muthoot to place its branded ATMs across India. FIS also installed its EFT switching platform and comprehensive card management product for Bank of Maharashtra. Further, Shivalik Mercantile Cooperative Bank Ltd selected FIS to provide its Profile core banking product.
Brazil is another international growth area for FIS, where its joint venture partner, Banco Bradesco, accounts for 23% of revenue for international solutions. The venture currently processed more than 50 million credit cards for clients in Brazil and provides call center, cardholder support and collection services for their card portfolios.
Mergers and Acquisitions
FIS continues to bank on acquisitions to strengthen its offerings and broach new markets. With the purchase of Reliance Financial Corporation, FIS Wealth Management Services, an FIS subsidiary, can quickly expand the company’s retirement and trust offerings. In consumer lending, FIS acquired CMSI, a provider of consumer loan origination software and services. Adding CMSI’s underwriting automation strengthens FIS’ consumer lending services. The acquisition of Brussels-based Clear2Pay added corporate payment products, payments managed services, and payments processing utilities, bolstering FIS’ global payments offerings.
In 2012 FIS purchased mFoundry, a mobile banking software provider for both retailers and banks. The deal gave FIS access to a broader client base and kept up its momentum in the important mobile growth market.