eClinicalWorks helps physicians focus on their patients by offering a hand in organizing their administrative records. The company provides medical software that manages medical documents, also known as electronic health records. It serves both small and mid-sized health care practitioners and large practice groups, such as Houston's Memorial Hermann Healthcare System and Chicago's Rush Health. The eClinicalWorks client roster includes some 100,000 physicians and more than 600,000 medical professionals operating businesses throughout the US. Owned by its executives and employees, the company provides software for primary care practices and most medical specialties.
From its base in Westborough, Massachusetts, eClinicalWorks runs offices in Chicago, New York, California, and Georgia. It also has IT support operations in India.
eClinicalWorks's revenue has grown as electronic health records have proliferated in recent years. Sales reached $315 million in 2014, up from $290 million in 2013. In addition, the company has been debt free since it was formed and has posted profits quarterly since 2000.
With 8 million people using the company’s electronic patient portal, eClinicalWorks launched Healow, which stands for Health & Online Wellness. A mobile app that connects patients to their own electronic health record, it also allows them to send messages to their doctors, request medication refills, and view lab results. Healow also offers home monitoring tools, a website for patients to find doctors and schedule appointments, and software for patients checking in at doctors’ offices. Altogether eClinicalWorks spent $75 million develop Healow.