Cincom Systems develops software for manufacturing, financial, and sales automation applications. Its tools address selling and product configuration (Cincom Acquire), application development (Cincom AD/Advantage), enterprise content management (Cincom ECM), document management (Cincom Intelligent Document Solutions), enterprise resource planning (Cincom Total Manufacturing), and revenue cycle improvement (Cincom Revenue 360), among other areas. The company also offers professional services such as training, consulting, project management, and hosting. It sells to thousands of customers across the globe in a range of industries. CEO Thomas Nies owns Cincom.
Cincom generates about 40% of its sales in North America. It has offices in some 17 countries, including Australia, Belgium, Brazil, Canada, France, Germany, India, Italy, Japan, Monaco, The Netherlands, Spain, Switzerland, the US, and the UK.
Sales and Marketing
The company markets its products directly, as well as through integration with technology partners, to clients in the manufacturing, healthcare, and financial services industries, among others. Customers include AT&T, Barclays, GKN Aerospace, Caterpillar, Honeywell, Molina Healthcare, and Trane.
The company has expanded its product line to include tools for application development and business intelligence, as well as adding functionality to its core software product used by manufacturing clients to address a number of tasks such as process development, resource planning, and quality and compliance.
It also works to build its roster of technology partners, expanding its potential customer base. In 2013 it added California-based Dynamicweb to its partner network; Microsoft Dynamics was added the previous year. Cincom also added an enterprise resource planning program called Cincom Business Suite. The product, aimed at manufacturers, is an advanced version of Microsoft Dynamics AX.
Thomas Nies founded Cincom in 1968; his tenure as chief executive is one of the longest in the software industry.