BMC Software is a leading provider of business management software used for a variety of functions and processes. The company's software and services work in recovery and storage management, business process integration, service management, application and database performance management. BMC, which primarily serves larger companies, provides tools designed to manage enterprise servers, speed up and monitor databases, eliminate unplanned outages, and recover system assets. It also provides professional services such as consulting and systems integration. BMC sells directly and through channel partners worldwide.
Change in Company Type
In September 2013 the company accepted a $6.9 billion buyout offer from an investor group led by Bain Capital and Golden Gate Capital. The buyout came as BMC had fallen behind competitors better suited to handle the migration to cloud-based products and services.
The company has been made up of two primary units: enterprise service management (ESM) and mainframe service management (MSM). ESM provides software for service assurance (managing IT functions and processes) and automation (automating otherwise manually-intensive compliance and configuration changes to servers, networks, databases, and applications). ESM also encompasses BMC's professional services unit. MSM provides tools for mainframe database management and monitoring. It earns the bulk of its revenue from maintenance and support services and by licensing its software.
BMC's sales have been split nearly evenly between the US and international markets. The company's product manufacturing and distribution takes place in Houston and, internationally, in Dublin. Its major R&D campuses are in the US, India, and Israel. It opened a customer experience center in Pune, India in early 2015.
Since going private in 2013, BMC's has not reported its financials.
While BMC has a strong reputation for keeping corporate computer networks humming along, it has fallen behind smaller rivals in providing software and services based in cloud computing. As a private company, it aims to become more aggressive in developing and selling cloud-computing applications and mobile devices.
The company's strategy is to hold on to its position as a leading provider of business management software both through new product introductions and acquisitions. The company recently released BMC MyIT for corporate IT departments to give employees personal control over the delivery of IT services and information from multiple devices. Its BMC TrueSight product family, introduced in 2014, combines the BMC’s operations management and capacity optimization products with a new operational analytics product to help customers analyze and react to data quickly.
BMC maintains technology alliances with such companies as Citrix, Dell, Microsoft, AP, Amazon Web Services, Qualys, Red Hat, McAfee, and Cisco. Its systems integration partners include Compuware, Accenture, SalesForce, and Wipro.
Mergers and Acquisitions
In 2015, BMC announced its acquisition of mainframe data management company CDB Software. CDB's technology complements BMC’s existing mainframe data management portfolio. The acquisition enables BMC to provide customers with utilities for DB2.