Applied Systems applies technology to automate the insurance industry -- from lone agent to large agency. The company helps independent insurance agents become more efficient by minimizing paperwork, streamlining workflows, and improving access to information. Its main product, The Agency Manager (TAM) system, assists with client management, policy pricing, electronic data interchange, policy and claims servicing, and office administration. Its Vision system provides large carriers with automated billing, policy and claims processing, and reports. DORIS provides small brokers with a hosted system. Applied Systems is owned by private equity firm Hellman & Friedman.

Change in Company Type

In early 2014 Applied Systems was acquired by funds advised by Hellman & Friedman, a global private equity investment firm with offices in San Francisco, New York, and London.

Geographic Reach

Applied Systems has offices in the US, Canada, and the UK.

Sales and Marketing

Applied Systems focuses on the property and casualty agency market. Insurance carriers including ChubbFrankenmuth MutualLiberty Mutual, and Safeco Insurance offer their customers claims downloads through its TAM system. Applied Systems, which serves some 140,000 users in 12,000 insurance agencies, also provides consulting, customer support, and training services.


In 2012 Applied Systems opened a data center in Canada to meet the growing demand of insurance brokers who choose cloud-based solutions. The company's first data storage facility outside of the US is located in the greater Toronto area to better serve Canadian customers. In the fall of 2013, Applied Systems opened a new data center in the UK, which enabled it to support the increasing demand for cloud-based software and better serve its UK customers and multinational brokerages operating in the region.

Mergers and Acquisitions

Applied Systems acquired NxTech Incorporated in 2014. NxTech's capabilities are to support Applied Systems’ investments in its IVANS Insurance Solutions business unit. NxTech develops technology for data exchange and integration between insurance carriers and the independent agency channel in the US property and casualty insurance business.

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200 Applied Pkwy
University Park, IL 60484-4131
Phone: 1 (708) 534-5575
Fax: 1 (708) 534-5682


  • Employer Type: Private
  • CEO: R. Reid French
  • COO: Mark P. Layden
  • Software Development Manager: Dave Munsterman

Major Office Locations

  • University Park, IL

Other Locations

  • Tampa, FL
  • Atlanta, GA
  • Lincoln, NE
  • Milford, OH