Applied Systems applies technology to automate the insurance industry -- from lone agent to large agency. The company helps independent insurance agents become more efficient by minimizing paperwork, streamlining workflows, and improving access to information. Its main product, The Agency Manager (TAM) system, assists with client management, policy pricing, electronic data interchange, policy and claims servicing, and office administration. Its Vision system provides large carriers with automated billing, policy and claims processing, and reports. DORIS provides small brokers with a hosted system. Applied Systems is owned by chairman and CEO James Kellner and Bain Capital.
Applied Systems has offices in the US and Canada.
Sales and Marketing
Applied Systems focuses on the property and casualty agency market. Insurance carriers including Chubb, Frankenmuth Mutual, Liberty Mutual, and Safeco Insurance offer their customers claims downloads through its TAM system. Applied Systems, which serves some 130,000 users in 11,000 insurance agencies, also provides consulting, customer support, and training services.
In 2012 Applied Systems opened a data center in Canada to meet the growing demand of insurance brokers who choose cloud-based solutions. The company's first data storage facility outside of the US is located in the greater Toronto area to better serve Canadian customers.
In 2011 the company added access to RPost Registered Email service, which lets insurance agencies protect their clients' personal information and satisfies HIPAA privacy rules. An encryption option also provides legal and verifiable proof of e-mail content and delivery, creating a legally signed and binding electronic document.
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