Konica Minolta Business Solutions U.S.A. is a core part of parent Konica Minolta's business technologies unit. Konica Minolta Business Solutions U.S.A. offers end-to-end products and services to enterprises large and small mostly in the US. It manufactures, sells, and services office equipment (primarily multifunctional peripherals), color and monochrome laser printers for graphics, and professional production print systems. It also offers business support services, such as optimized print, managed IT, digital application development, and digital strategy planning and consulting. The company has more than 125 direct sales locations and more than 350 dealer partners.
Konica Minolta Business Solutions U.S.A.'s network of direct sales offices, authorized dealers, resellers, and distribution partners are located in the US, Canada, Mexico, Central America, and South America.
Sales and Marketing
The company sells its products and services to large, midsized, and small companies across a range of industries. However, it also boasts a record of success spanning four decades with state and federal government accounts throughout the US. Dedicated state and federal contract teams support regional account managers and a local federal team based in Washington, DC.
In 2014 it became a distributor for 3D Systems' 3D printers, making it the first OEM to sell, support and service 3D printers through the traditional printer and office equipment channel in the US.
Product innovation is key to its success, and Konica Minolta must continually upgrade its products and technologies to stay ahead. It does this through partnerships and in-house development. In 2014 the company opened its first Business Innovation Center (BIC) in North America, an R&D center that will work with research institutions, partner companies, venture capitalists, and startups to develop new business areas, products, services, and technologies. The innovation center is strategically located between San Francisco and San Jose, in Foster City, California. Also that year it introduced two new printers, the bizhub C3110 all-in-one and bizhub C3100P single function unit, both for small to midsized business customers.
Mergers and Acquisitions
Konica Minolta Business Solutions U.S.A. tends to acquire regional players in the document management space to build out its offerings. In 2013 and 2014 it bought two Florida-based companies, Copytronics and CopySource, to expand its reach in the Sunshine State. In 2014 it also bought AMS Imaging, an enterprise content management (ECM) provider that serves Connecticut, New Jersey, New York, and Rhode Island.
North of the border, in 2013 it bought Pitney Bowes' Document Imaging Solutions (DIS) business in Canada, consisting of the hardware and document management software segments. As part of the deal, Konica Minolta and Pitney Bowes formed a strategic alliance where Konica Minolta will represent Pitney Bowes mailing business (campaign management, email marketing, and direct mail) in several provinces.
In early 2013 it bought DocuSource, a provider of document management systems and services, to enhance its reach in Southern California. Prior to that, in late 2010 it acquired another California-based company, All Covered, today a subsidiary that provides cost-effective managed IT services to an array of verticals from health care to manufacturing. In 2014 All Covered bought KnowledgeCentrix, an IT consultancy with offices in Los Angeles, Irvine, and San Diego.