Konica Minolta Business Solutions U.S.A. (KMBS) is part of Konica Minolta Holdings, which was created from the merger of Konica and Minolta. KMBS offers copiers, fax machines, printers, and other office machines. In addition to standard customer support, it provides managed print services such as document process streamlining and infrastructure management through its professional services group. KMBS serves organizations ranging from small offices to large production operations. The company operates branch offices and distribution centers throughout the country. The US accounts for about 20% of Konica Minolta's overall sales.
KMBS has used acquisitions to expand its operations, purchasing several regional suppliers that distribute and service digital office equipment. In early 2011 it bought All Covered, a provider of managed IT services to the small and midsized business (SMB) market. All Covered will add a range of services -- proactive server management, remote monitoring, cloud computing, and on-site network support -- that will extend KMBS' current managed services for the printing and imaging market. All Covered will operate as a subsidiary of KMBS. Later that year it bought Louisville-based office equipment dealership OfficeWare, expanding its sales presence in Indiana, Illinois, Kentucky, and Ohio.
The company also inked a distribution agreement with Eastman Kodak in 2011 to expand its reach for digital printing systems. Under the agreement, the two companies will sell each other's products to capitalize on Konica Minolta's strength in the light- to mid-production printing market and Kodak's strength in the mid- to high-volume cut-sheet digital printing market. Konica Minolta had been on the hunt for a new distribution partner after losing Océ in 2010 to rival Canon.