Jabil Circuit makes a jabillion different kinds of electronics. The company is one of the leading providers of outsourced electronics manufacturing services (EMS) in the world. It makes electronics components and parts on a contract basis for computers, smartphones, printers, and other consumer electronics, as well as more complex, specialized products for the aerospace, automotive, and healthcare industries. The company's services range from product design and component procurement to product testing, order fulfillment, and supply chain management. Jabil Circuit operates some 90 plants in more than 30 countries across the Americas, Asia, and Europe.
Jabil Circuit divides its business into three segments. Its Diversified Manufacturing Services (DMS) includes its design, procurement, testing, and supply chain management services for global customers in regulated industries. Enterprise and Infrastructure (EI) provides manufacturing and logistics management to computer, storage, networking, and telecom companies. The High Velocity (HV) unit produces electronics for consumer-focused items include mobile, set-top boxes, display, and peripherals. DMS accounts for nearly half of revenue.
Jabil Circuit’s 90 plants are located in low-cost countries such as Argentina, Brazil, China, Colombia, Czech Republic, Hungary, India, Japan, Malaysia, Mexico, Poland, Russia, Singapore, South Korea, Taiwan, Turkey, Ukraine, United Arab Emirates, and Vietnam, as well as in high-cost countries such as Austria, Belgium, Canada, France, Germany, Ireland, Israel, Italy, Scotland, The Netherlands, the UK, and the US.
Mexico, Singapore, and China are its largest markets, each accounting for about 20% of sales. The US comes in at about 15%.
Sales and Marketing
Jabil Circuit depends on a small number of customers for a significant percentage of revenue – five customers account for 50% of sales. Its top customers are Apple (19% of sales) and BlackBerry(12%). Longtime major customer Cisco Systems dropped to less than 10% of sales in 2013. Other customers include EchoStar, Ericsson, GE, Hewlett, IBM, and NetApp.
Overall sales rose 7% to $18.3 billion in fiscal 2013 (ended August 31) as its Diversified Manufacturing Services (DMS) segments and Enterprise & Infrastructure (E&I) performed well for the year. Even sales in its High Velocity Systems (HVS) segment increased 1%. (DMS makes complex products in regulated industries and includes design and aftermarket services, while the E&I and HVS segments make low-cost electronics for the computing, storage, networking and telecommunication industries.)
Profits, however, dipped 6% to $371 million after the company spent almost $90 million on restructuring charges.
In 2013 Jabil Circuit restructured to lower operating expenses by cutting excess manufacturing capacity and reducing its workforce to better align with current market conditions and customer requirements. The reorganization is expected to save the company about $65 million per year.
To compete in a rapidly consolidating industry, Jabil provides production on a global scale and operates through semi-autonomous business units that are dedicated to individual customers. The company continues to add services and to expand globally through acquisitions, including deals to acquire manufacturing operations from customers looking to reduce costs through outsourcing.
Jabil Circuit has also rid itself of operations, particularly in Europe, where production costs are higher. It sold its French and Italian operations in 2010; however, months later, in 2011, Jabil bought back those operations to appease impacted customers. In 2013 it sold its aftermarket services division, which provides warranty repair for consumer electronics, to iQor for $725 million.
Mergers and Acquisitions
Back on domestic soil, Jabil acquired Texas-based Telmar Network Technology in late 2011 to bolster its aftermarket services. With nearly $150 million in sales in 2010, Telmar's communications and network products and services was to be integrated with Jabil's DMS segment.
In mid-2013 it bought Nypro -- a $1 billion maker of precision plastic products for healthcare, packaging, and consumer electronics companies -- for about $665 million. The move expands Jabil's materials manufacturing operations into the healthcare market.