About Diebold Nixdorf, Incorporated

Cash never gets old at Diebold. The company is a leading global producer of automated teller machines (ATMs). In addition, it offers remote teller systems, cash dispensers, and check cashing machines. Originally a manufacturer of safes, the company is still active in its original market, offering products that include vaults and security systems for financial institutions. It also provides electronic voting machines in Brazil. The company's related services range from traditional maintenance to remote monitoring, transaction processing, and currency management. Diebold, which has operations in more than 90 countries, gets more than half of sales outside North America. In a major move, Diebold bought its European rival Wincor Nixdorf for $1.8 billion.


The company's largest product segment, financial self-service (FSS), includes ATMs and other financial machines and accounts for 87% of revenue. The security segment (electronic security systems and products) accounts for 12% of sales and the contribution of election and lottery systems dropped to 1%.

Geographic ReachNorth America (primarily the US) is Ohio-based Diebold's largest market, accounting for 45% of the company's sales. Latin America (including Brazil) brings in 20% of its revenue, with the Asia-Pacific region generating 1% and Europe, Middle East, and Africa at 17%.

Financial Performance

Diebold's sales fell 12% to 7% to $2.4 billion in 2015 from $3 billion 2014. Revenue dropped in all business segments and all geographies regions but the US where sale were flat. Overseas, Diebold felt the impact of a strong dollar with currency exchange rates working against it. The significant 32% droip in Latin America sales were blamed on the weakening of the Brazil real and other economic problems in Brazil. The company attributed a 12% drop in Asia-Pacific sales on the move in China -- at the government's behest -- to use of domestic ATM suppliers.

The company's profit slid some 36% to about $74 million in 2015 from $114 million in 2014. The lower revenue did its part, but Diebold also had higher costs in 2015, including some related to acquisitions.

Diebold had to use more of its cash flow toward operations in 2015 finishing the year with $31 million, compared to $189 million in 2014. Cash flow was affected by less income from continuing operations, higher working capital, and reductions in deferred revenue.


Diebold's acquisition (it closed in August 2016) of Wincor Nixdorf doubles revenue to more than $5 billion. The deal opens Europe to Diebold and, on the other hand, opens the US to Wincor Nixdorf products. Diebold positioned the merger as a match between companies with strong services and software components, areas that Diebold is emphasizing as it changes its business model from a hardware orientation to one focused on software.

In 2017 Diebold sold its operations in the UK and Ireland to Cennox Ltd., a privately held ATM maker based in the UK. The sale was required by UK regulators as part of the deal for Wincor Nixdorf,which also had operations in the UK and Ireland.

Diebold also continues to implement its Diebold 2.0 turnaround program that it started n 2013. Its aim is to transform Diebold into a world-class, services-led and software enabled provider of secure, convenient, and efficient products to customers. The four key elements of Diebold 2.0 include: reducing costs and improving near-term delivery and execution; generating increased cash flow; recruiting and retaining top talent to drive innovation and execute its transformation; return the company to sustainable, profitable growth.

Diebold's growth strategy is focused largely on providing software-oriented services; the company now generates more than 55% of its revenue from services supporting its product lines. In 2015, the moved to consolidate it business in Brazil and the rest of Latin America, which has been run separately. The new structure is to improve operational efficiency and improve customer service. While the company's experience in Brazil has been bumpy recently, it did capture a contract with one of the country's biggest banks.

Mergers and Acquisitions

In 2015, Diebold acquired Phoenix Interactive Design, a software developer for ATMs and other financial self-service applications. The purchase is to accelerate Dieobld's growth in managed services and branch automation. In 2014, Diebold acquired Cryptera, a supplier of Diebold's encrypting PIN pad technology.

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Diebold Nixdorf, Incorporated

5995 Mayfair Rd
North Canton, OH 44720-1550
Phone: 1 (330) 490-4000
Fax: 1 (330) 489-4024


  • Employer Type: Public
  • Stock Symbol: DBD
  • Stock Exchange: NYSE
  • President and CEO: Andreas W. Mattes
  • President and CEO: Andreas W. Mattes
  • SVP and COO: Jürgen Wunram
  • 2016 Employees: 25,000

Major Office Locations

  • North Canton, OH

Other Locations

  • Anchorage, AK
  • Pelham, AL
  • Phoenix, AZ
  • Brea, CA
  • Fallbrook, CA
  • Glendale, CA
  • Pleasanton, CA
  • Arvada, CO
  • Greenwood Village, CO
  • Watertown, CT
  • Lake Mary, FL
  • Palm City, FL
  • Sarasota, FL
  • Tamarac, FL
  • Marietta, GA
  • Honolulu, HI
  • Urbandale, IA
  • Schaumburg, IL
  • Lenexa, KS
  • Baton Rouge, LA
  • Marlborough, MA
  • Northborough, MA
  • Lanham, MD
  • Auburn Hills, MI
  • Jackson, MS
  • Ridgeland, MS
  • Billings, MT
  • Charlotte, NC
  • Raleigh, NC
  • Howell, NJ
  • Plainview, NY
  • Syracuse, NY
  • Canton, OH
  • Hamilton, OH
  • Uniontown, OH
  • Beaverton, OR
  • York, PA
  • Sumter, SC
  • Austin, TX
  • El Paso, TX
  • Lubbock, TX
  • San Antonio, TX
  • Salt Lake City, UT
  • Erpe-Mere, Belgium
  • Aracaju, Brazil
  • Aracatuba, Brazil
  • Bauru, Brazil
  • Belem, Brazil
  • Belo Horizonte, Brazil
  • Boa Vista, Brazil
  • Campinas, Brazil
  • Campo Grande, Brazil
  • Cuiaba, Brazil
  • Curitiba, Brazil
  • Florianopolis, Brazil
  • Fortaleza, Brazil
  • Goiania, Brazil
  • Governador Valadares, Brazil
  • Iguatemi, Brazil
  • Joao Pessoa, Brazil
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  • Macapa, Brazil
  • Maceio, Brazil
  • Manaus, Brazil
  • Natal, Brazil
  • Nucleo Bandeirantes, Brazil
  • Palmas Monte Alto, Brazil
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  • Salvador, Brazil
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  • Santos, Brazil
  • Sao Caetano Do Sul, Brazil
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  • Sao Paulo, Brazil
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  • Teresina, Brazil
  • Uberlandia, Brazil
  • Vitoria, Brazil
  • Ajax, Canada
  • Brampton, Canada
  • Burnaby, Canada
  • Calgary, Canada
  • Cambridge, Canada
  • Candiac, Canada
  • Hamilton, Canada
  • Lloydminster, Canada
  • Mississauga, Canada
  • North Bay, Canada
  • North Vancouver, Canada
  • North York, Canada
  • Ottawa, Canada
  • Saint-Laurent, Canada
  • Windsor, Canada
  • Beijing, China
  • Chengdu, China
  • Bogota, Colombia
  • Hamburg, Germany
  • Hannover, Germany
  • Ilmenau, Germany
  • Konstanz, Germany
  • Münster, Germany
  • Neu-Isenburg, Germany
  • Paderborn, Germany
  • Saarbrücken, Germany
  • Taucha, Germany
  • Allahabad, India
  • Aurangabad, India
  • Bengaluru, India
  • Bhopal, India
  • Bhubaneshwar, India
  • Chennai, India
  • Coimbatore, India
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  • Rajkot, India
  • Ranchi, India
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  • Siliguri, India
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  • Surat, India
  • Thane, India
  • Thiruvananthapuram, India
  • Thrissur, India
  • Udaipur, India
  • Vapi, India
  • Varanasi, India
  • Vellore, India
  • Vijayawada, India
  • Visakhapatnam, India
  • Roma, Italy
  • Moscow, Russia
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