Niagara Mohawk Power (which does business as National Grid) distributes electricity to approximately 1.5 million customers and natural gas to 565,000 customers in upstate New York. The company owns and operates power transmission and distribution lines; wholesale activities on its transmission grid are managed by the New York ISO. Niagara Mohawk Power is a provider of last resort for customers who do not choose an alternative supplier in New York's deregulated power market. Niagara Mohawk Power is a subsidiary of National Grid USA, a unit of UK-based National Grid.
In a bid to lower demand and carbon emissions, in 2010 the company was pursuing a strategy of offering rebates to customer who replace old inefficient gas appliances (heaters, furnaces) with new, efficient ones. Niagara Mohawk Power is looking to have customers cut their energy consumption by 3%. The customer benefits through a cash incentive and by cost savings in the long run. It is also introducing smart grid technology (automated meters) to improve the efficiency of its power distribution operations.
In 2011 the company got the go-ahead to raise rates to increase revenues, in part, tocover the lost revenues resulting from conservation and green energy initiatives.
Niagara Mohawk Holdings (the parent of Niagara Mohawk Power) was acquired by National Grid in 2002. National Grid USA transmits and distributes electricity and natural gas to more than 6.7 million customers in Massachusetts, New Hampshire, New York, and Rhode Island.
The Holdings company was formed in 1937 to serve primarily rural and upstate power customers in New York State.
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