Walker Information helps its customers get to know their customers. The company offers measurement and research services aimed at increasing customer satisfaction and loyalty for corporate clients in a variety of industries. It also offers research and consulting on corporate image, employee satisfaction, and supplier relationships, as well as traditional market research and survey services. Walker Information has operations in the US and Canada. Consumer research pioneer Dorothy Walker started the firm in 1939; the Walker family continues to own the company.

One of the market research firm's chief products is its Walker Loyalty Report. Beginning in 1997, the report helps employers compare themselves against industry benchmarks when it comes to employee retention and loyalty. The studies involve surveying at least 2,500 employees who work in businesses with a workforce of at least 50 employees.


301 Pennsylvania Pkwy #400
Indianapolis, IN 46280-1396
Phone: 1 (317) 843-3939


  • Employer Type: Private
  • Chairman and CEO: Steve Walker
  • EVP and COO: Randall D. Shoemaker
  • Chairman and CEO: Steve Walker

Major Office Locations

  • Indianapolis, IN

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