
SBC Communications employee surveys are collected by Vault editors, Vault Gold Surveys provide detailed information on careers and hiring at specific employers.

Service Representative, Sacramento (Marconi), CA (November 12, 2006)



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Employee Workplace: It paid pretty well, but SELL, SELL, SELL. You had to offer to sell
something on EVERY call, even ... READ MORE


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Maintenance Splicing Technician, CA (July 31, 2006)



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Employee Workplace: Numbers are more important than customer service. There is no sense of
understanding what it means... READ MORE

Salary & Compensation: Top pay rate for scale offers a salary in the high $50's plus overtime.
There are technicians who w... READ MORE

Business Outlook: As long as the company continues to focus on numbers instead of
providing high quality phone/circui... READ MORE

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Service Representative, Wichita, KS (March 24, 2006)



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Employee Workplace: Hours varied on senority. They were 7:30-4, 7:45-4:15, 8-4:30, 8:15-
4:45... etc., until 10:00-6:00... READ MORE

Interview & Recruiting: There were a group of people that were called in all at once to take a
written test. The only othe... READ MORE

Salary & Compensation: The first pay I received was $13.03/hour. There are structured raises
every few months until you re... READ MORE

Business Outlook: Very successful business. Very ethical and competitive. Very up to
date on technology. READ MORE

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Technician, CA (February 9, 2006)



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Employee Workplace: Our customers have recieved terrible service for years. SBC has no
training for current employees t... READ MORE


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Service Representative, Fort Worth, TX (February 8, 2006)



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Employee Workplace: Used to be... working for SBC was a pleasure, now as I have personally
seen 150 people being surplu... READ MORE

Interview & Recruiting: First you submit an application to general HR, then you get an
appointment to take the "tab" (telep... READ MORE

Salary & Compensation: Across the board in the SW region, service reps top at $23.01 an hour.
You get 2 weeks vacation. t... READ MORE

Business Outlook: I believe the overall business outlook is to outsource as many non-
management jobs as possible, but... READ MORE

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Business Manager, Dallas, TX (February 8, 2006)



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Employee Workplace: Casual dress, 40-45 hr/wk, no advancement oppurtunities currently due
to cost savings and cuts in u... READ MORE

Interview & Recruiting: Was a temp in the Wireless division, basically expressed interest in
being hired, filled out applic... READ MORE

Salary & Compensation: $63K + 13% bonus, 3 wk vac at 7 yrs, fairly good benefits compared to
other companies, have stock o... READ MORE

Business Outlook: Tough industry, but think we (old SBC) have revised our business plan
to better anticipate and reac... READ MORE

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We provide a free insider career profile on SBC, based on interviews and surveys of SBC Communications employees. Read the profile to find
out:
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What it's like to work at SBC Communications
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How to start a career at SBC
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The interviewing and hiring process at SBC Communications
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What SBC employees and insiders have to say about SBC Communications
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And more!
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