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Undercover (Big Banking) Boss

Published: Feb 08, 2010

 Finance       
I missed the premiere of CBS's new show "Undercover Boss," which aired last night just after the Saints whooped the Colts in Super Bowl XLIV (during which the commercials were as ill-conceived and uninspired as Peyton Manning's fourth-quarter pass that was intercepted and returned for a TD), but I still dreamed about these scenarios:

Goldman Sachs boss Lloyd Blankfein writing code in his firm's back-office in India, attempting to fix Goldman's Investor Relations section of its web site; JPMorgan's head honcho Jamie Dimon trying to explain to a new customer in Wichita the fine print on her Chase credit card account that she failed to look at three years ago or realize was even there; and Morgan Stanley's new chief executive James Gorman give an HR presentation on Morgan's various health care options, explaining each alternative in detail, including those darn co-pays.

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