The Ten Commandments of E-mail in the Corporate Workplace
- Include a clear and specific subject line.
- Edit text down to the minimum needed.
- Read your message three times before sending it.
- Consider how the recipient might react to your message.
- Check your spelling and grammar.
- Do not curse, flame, spam or use all caps
- Never forward a chain letter
- Do not use e-mail for any illegal or unethical purpose
- Do not rely on the privacy of e-mail.
- When in doubt, save your message overnight and reread it the next day.
IMPORTANT: Don't send an e-mail or a voice-mail when you are mad! Let yourself cool down before you react. You don't want a permanent record of your emotional response towards a colleague or a client. What you say in the heat of the moment can get you into a lot of trouble later.
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